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Exploring the contours of supply chain management

AbstractSupply chain management (SCM) is becoming a popular concept both in research and in practice. At the EurOMA Conference in Copenhagen in 2002 many papers focused on SCM as a research topic....

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Operations strategy formation – a continuous process

AbstractThis article describes and analyses observations from a longitudinal case study to advance an understanding of operations strategy formation as a continuous process. The managerial practices of...

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Improving manufacturers’ distribution performance and customer service in...

AbstractThis article deals with the evolution of customer service practices in grocery products distribution in Brazil (1994-2001), based on a longitudinal survey of grocery retailers. Data were...

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An exploratory analysis of extended grocery supply chain operations and home...

AbstractThis article examines ordering and delivery data from several home delivery grocers in both the USA and the UK. Contrary to popular perceptions, the demise of home delivery grocers (or Internet...

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The use of EDI for interorganisational co-operation and co-ordination in the...

AbstractThis article analyses the moderation effect of co-operation on electronic data interchange (EDI) adoption, and the influence of EDI use on the co-ordinating activities in the automotive supply...

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Internet supporting the procurement process: lessons from four case studies

AbstractIndustrial relationships among companies within the supply chain and procurement processes are changing to cope with new threats and opportunities arising from Internet technologies. The...

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